• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

The laptop is not able to detect the ssd. I did extensive test and all the components passes. I have tried the advance options when trying to install a windows from a bootable drive but it didn’t work. I have tried installing the vmd drivers from intel and hp but it gets stuck when I select the drivers and click install.and it goes back to the blue screen with error code pnp _watch _dog. I have tried hp cloud recovery tool.Any help for me?

 

IMG_6904.jpeg

IMG_6903.jpeg

IMG_6902.jpeg

IMG_6901.jpeg

IMG_6900.jpeg

IMG_6899.jpeg

image.jpg

1 REPLY 1
HP Recommended

What is the full model number or product number of your laptop?

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.