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JohnMacklane Honor Student
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Laptop not shutdown completely!

HP Pavilion 15-n247ee
Microsoft Windows 10 (64-bit)

Please help me...

When I click Shutdown the laptop shows shutting down and then the screen shuts off and the motherboard still working and never turned off until I turn it off by keep pressing Shutdown button !
I  have recovered the windows and made the latest graphic drivers and the same  problem still shown!

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Provost Provost
Provost
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Message 2 of 3
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Laptop not shutdown completely!

Hi:

 

See if updating to the latest version of the Intel Management Engine Interface driver resolves the problem.

 

Install and restart the PC.

 

This package provides the Intel Management Engine Components Driver for supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp79001-79500/sp79059.exe

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JohnMacklane Honor Student
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Laptop not shutdown completely!

Sorry mate this didn't change a thing  the same problem still shown !

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