Laptop repair

[Maxinesupernova]

Hello

As of present my laptop is physically damaged - there are cracks/scarring to the screen and a hinge on the Right hand side is sticking out. The warranty expired in 2022 but the laptop works otherwise very well and I have no issues with the software and other components. 

I have tried to get in touch via whatsapp and this comment appears (bearing in mind it is only 9am here in the UK): Thank you for contacting HP's support. Unfortunately, you have reached us outside our opening hours. Please contact us again - from Monday to Friday between 08:30Hrs and 20:00Hrs, on Saturday and Sunday between 08:30Hrs and 17:00Hrs.

How best can I go about arranging a repair for my laptop? I am based in The United Kingdom and happy to send off my laptop for a repair.

Thanks in advance.

[A_Gayathri · Accepted solution]

Hi @Maxinesupernova , 

Welcome to the HP Support Community

I understand you are facing an issue with your Laptop repair. Not to worry I will help you to get a resolution to resolve the issue.

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

Gaya1238

HP Support