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‎07-23-2019 04:27 AM

HP Recommended
Operating System: Unknown

My hp notebook won’t turn in or charge.Its completely unresponsive.Yesterday it was working fine but now it’s completely unresponsive.Theres no removable battery pack and I don’t know what to do ?

 It’s a hp stream 13-c055na

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1 REPLY 1

‎07-25-2019 10:35 AM

HP Recommended

@Susie02

 

If possible please check with a different AC Adapter since it could be a charger problem

 

If the issue persists with a different charger, please contact HP Support for Service Options

 

Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true and select your Country to get the Contact details for HP Support

 

Thank you

 

 

 

KrazyToad
I Am An HP Employee

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