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‎08-31-2025 11:39 PM

HP Recommended
Product: Pavilion 17-g155ng
Operating System: Microsoft Windows 10 (64-bit)

My Pavilion 17 don't start the OS WIN10 (it's not a WIN issue), I assume that there is an issue with BIOS and I want to do a restoration of BIOS, unfortunately the standard process doesn't fit so I want to the restoration via USB flash drive, however, I don't find the SW on HP sites. Thanks

1 REPLY 1

‎09-01-2025 07:07 AM

HP Recommended

If you're having the same issue as the person in the discussion at the link below:

 

Solved: have acpi bios error - HP Support Community - 9426518

 

Before you try and update the BIOS, see if going into the BIOS setup utility and change the TPM setting to hidden/disabled resolves the problem.

 

That may fix the automatic repair loop problem.

 

Below are the info and exe file links to the latest BIOS update HP has for your notebook:

 

(F.54):

 

https://ftp.hp.com/pub/softpaq/sp100501-101000/sp100743.html

 

https://ftp.hp.com/pub/softpaq/sp100501-101000/sp100743.exe 

 

Watch these videos for how to create and use a BIOS recovery flash drive with the BIOS exe file using another Windows PC:

 

How to make and use the BIOS recovery flash drive to recover or update the BIOS outside of Windows.

 

Creating a BIOS Recovery Flash Drive for HP Notebooks | HP Notebooks | HP Support

 

How to recover/update your notebook's BIOS with the USB recovery drive and try to recover the BIOS.

 

Restore the BIOS with a Recovery Flash Drive on HP Notebooks | HP Notebooks | HP Support

 

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