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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Limitations of Bios and motherboard or defective SSD ?
Create an account on the HP Community to personalize your profile and ask a question
08-17-2020 10:08 AM
I have a 12-s120nr and would like to upgrade the factory provided HD with a SSD 1TB
I cloned the drive :
Will not boot
Rebuilt the EFI , tried cloning paritions inctead of disk etc
Each time it would not see the hard drive like if it was defective
I booted in BIOS and do not see the drive , it only appears when legact boot is enabled , even though I clean the drive with diskpart etc
I tried another drive (not SSD) , cloned it with the original disk and cloned drive worked with no issues , booted normally
I then tried to install a new OS with the SSD drive in the laptop , with legacy on as theis is the only bios setting that sees the SSD and when the bootable USB boots, it is not able to see the SSD when it is time to install the OS on the hard drive..... I am stumped
Solved! Go to Solution.
Accepted Solutions
09-22-2020 09:34 PM
I bought a much larger SSD drive and it is fully functional. The manual and guidelines should be updated to reflect same.
Thank you for the assistance though .
08-20-2020 06:02 AM
Welcome to HP Community
I have gone through your Post and would like to help
As per the Service Guide: http://h10032.www1.hp.com/ctg/Manual/c04825536 on page 17 the Notebook supports up to 128 GB SSD
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
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