• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-03-2017 12:02 PM

HP Recommended
Product: HP 2000-2D60dx
Operating System: Microsoft Windows 10 (64-bit)

I recently upgraded my HP 2000-2D60dx to Windows 10, 64-bit and find that there is one Unknown Device driver that still needs to be installed. The Hardware Id is ACPI\VEN_ASD&DEV_0001

 

Any idea which driver software this is? 

 

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-03-2017 12:07 PM

HP Recommended

Hi:

 

I have zipped up and attached the driver file you need for that device, below.

 

Download and unzip the file to its folder.

 

Don't do anything with the files in the folder.

 

Go to the device manager, and click on the device needing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software option, and browse to the driver folder you unzipped.

 

Make sure the Include Subfolders box is checked, and the driver should install.

 

Then restart the PC.

View solution in original post

AMD ASD WB64A.zip
Was this reply helpful? Yes No
1 REPLY 1

‎03-03-2017 12:07 PM

HP Recommended

Hi:

 

I have zipped up and attached the driver file you need for that device, below.

 

Download and unzip the file to its folder.

 

Don't do anything with the files in the folder.

 

Go to the device manager, and click on the device needing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software option, and browse to the driver folder you unzipped.

 

Make sure the Include Subfolders box is checked, and the driver should install.

 

Then restart the PC.

AMD ASD WB64A.zip
Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.