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01-12-2017 01:26 AM
Hello! Please help me with my problem.. i recently downgraded to windows 7 and i got missing drivers
PCI :
PCI\VEN_10EC&DEV_5229&SUBSYS_1849103C&REV_01
PCI\VEN_10EC&DEV_5229&SUBSYS_1849103C
PCI\VEN_10EC&DEV_5229&CC_FF0000
PCI\VEN_10EC&DEV_5229&CC_FF00
Bluetooth :
PCI\VEN_1814&DEV_3298&SUBSYS_18EC103C&REV_00
PCI\VEN_1814&DEV_3298&SUBSYS_18EC103C
PCI\VEN_1814&DEV_3298&CC_0D1100
PCI\VEN_1814&DEV_3298&CC_0D11
SM Bus :
PCI\VEN_1022&DEV_780B&SUBSYS_1849103C&REV_14
PCI\VEN_1022&DEV_780B&SUBSYS_1849103C
PCI\VEN_1022&DEV_780B&CC_0C0500
PCI\VEN_1022&DEV_780B&CC_0C05
Universal Serial Bus :
PCI\VEN_1022&DEV_7812&SUBSYS_1849103C&REV_03
PCI\VEN_1022&DEV_7812&SUBSYS_1849103C
PCI\VEN_1022&DEV_7812&CC_0C0330
PCI\VEN_1022&DEV_7812&CC_0C03
Unknown Device:
ACPI\HPQ0004
*HPQ0004
Please Help me.. Looking forward!
Thanks in Advance!
Solved! Go to Solution.
Accepted Solutions
01-12-2017 06:52 AM
Hi, @Keran_ :
For the smbus and usb controller drivers, you need to install the AMD Chipset Drivers from the link below and restart the PC.
You want the 1st file listed on the webpage.
http://support.amd.com/en-us/download/desktop/legacy?product=legacy4&os=Windows%207%20-%2064
01-12-2017 01:38 AM
HI
Try these drivers and see if it works,
PCI : http://h20566.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_133237_1&sp4ts.oid=6943828
or
http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58518.exe
Bluetooth : http://h20566.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5229457&swItemId=ob_110019_1&lang=en&cc=u...
USB you can try this : http://h20566.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_133397_1&sp4ts.oid=6943828
Unknown Device : ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45248.exe
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-VJ
Although I am an HP Employee, I am speaking for myself and not for HP.
01-12-2017 01:40 AM
For SM Bus & PCI you can try one of this
Donload & install this one:
http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55085.exe
And this one:
ftp://ftp.hp.com/pub/softpaq/sp58001-58500/sp58429.exe
***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****
****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****
-VJ
Although I am an HP Employee, I am speaking for myself and not for HP.
01-12-2017 01:45 AM - edited 01-12-2017 01:46 AM
i downloaded the one for the usb driver and it says "this computer does not meet the minimum requirements for installing the software"
SORRYY!!! IM USING A 64BIT OS..! FORGOT TO INCLUDE IT!!
01-12-2017 01:57 AM
Try this
http://h20565.www2.hp.com/hpsc/swd/public/detail?swItemId=cp_105965_1&lang=en&cc=US
if it dosent work try manually installing either version of the driver by clicking on the device in the device manager, click on the driver tab. Click on update driver. Select the "Browse my computer for software" method, and browse to the installation folder that was created when you ran the driver files. The file would be located in C:\SWSetup\sp57465 and whatever file name the one I posted is in.
Make sure the Include subfolders box is checked and see if the driver installs that way.
If no luck, I recommend you install the AMD chipset driver directly from AMD at the link below. It contains the AMD USB 3.0 controller driver.
First download listed on the page is the one you want.
http://support.amd.com/us/gpudownload/windows/Pages/raid_windows.aspx
***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****
****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****
-VJ
Although I am an HP Employee, I am speaking for myself and not for HP.
01-12-2017 01:58 AM
you will have to give it a couple of try's with different drivers as these drivers are not packaged for your PC, to find the right one which works
***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****
****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****
-VJ
Although I am an HP Employee, I am speaking for myself and not for HP.
01-12-2017 06:52 AM
Hi, @Keran_ :
For the smbus and usb controller drivers, you need to install the AMD Chipset Drivers from the link below and restart the PC.
You want the 1st file listed on the webpage.
http://support.amd.com/en-us/download/desktop/legacy?product=legacy4&os=Windows%207%20-%2064
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