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iisrueY
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Mi portátil se apagó y nunca más se ha encendido

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Pabellón g72
Microsoft Windows 7 (64-bit)

Si

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RodrigoB
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Hi iisrueY

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

I work on behalf of HP.
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iisrueY
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One day my laptop didn't want to turn off and I kept the button pressed until it turned off and it never turned on again.

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