Missing drivers after installing Windows 10

[Rpainpain]

Hi,

I recently bought a HP Pavillon 15-eh2025nf, when i received it it was under Windows 11 but i don't like it so i installed a Windows 10 with a USB Boot . At the moment where i have to choose on which disk i want to install it, since i only have one then i have no choice to take the one where Windows 11 et installed and delete everything, when i deleted it they told me something like "This disk contain some hp file that could be useful".  At first i thought that it was just some sofware that i can find again on the HP website, but actually i think it was also some drivers because now my PC under Windows 10 can't recognize my wifi card, and some other component.

So i wanted to know if someone know what can i do ? I don't find a way to do a factory default reset and don't even know if it's possible since i delete everything ? Or maybe there's a other solution ?

(Sorry for my english i tried my best)

[Paul_Tikkanen · Accepted solution]

Hi:

Install the W10 64-bit AMD Ryzen chipset drivers from the link below and restart the PC.

You want the first file listed under that section.

AMD Ryzen™ and Athlon™ Mobile (Chipset) Drivers & Support | AMD

That will install some of the missing devices such as the smbus controller.

For the Network controller, you need this driver:

https://ftp.hp.com/pub/softpaq/sp142501-143000/sp142614.exe 

Try this driver for the Elan device:

ELAN Fingerprint Sensor Driver

https://ftp.hp.com/pub/softpaq/sp107501-108000/sp107610.exe 

Multimedia controller:

https://ftp.hp.com/pub/softpaq/sp112001-112500/sp112156.exe 

If any devices are remaining that still need drivers, please post the hardware ID's for them so I can figure out what drivers they need.

Use this guide for how to find the hardware ID for a device:

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

[Rpainpain]

Thanks a lot to you, it work now !

[Paul_Tikkanen]

You're very welcome.