Showing results for 
Search instead for 
Did you mean: 
New member
2 0 0 0
Message 1 of 1
Flag Post

My AMD Ryzen 7 4700U with Radeon Graphics overheats when not using it.

HP Recommended
HP ENVY x360 Laptop - 15z-ds100 CTO
Microsoft Windows 10 (64-bit)

Once in a while I experience extreme overheating problems.  This happens when the laptop is idle for a long time.  I have it set to sleep after 10 minutes on battery and 30 minutes when plugged up.  I've tried to google the problem and different power settings and it keeps happening.  It's a new laptop and I'm afraid the damage it's doing is going to kill it while it's still young.  

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation