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HP Recommended

please help me.  I have a Gaming HP Pavilion laptop and its screen suddenly turns off but the CPU is still running I believe.

1 REPLY 1
HP Recommended

@JT111
Thank you for posting on the HP Support Community.

  • Did this happen after a recent window or software update?
  • Have you tried any troubleshooting steps?
  • What is the operating system?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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