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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- My HP prime just stop work
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03-15-2024 06:47 PM
Well,
When I bought my hp prime some months ago I tested it , and it worked pretty well. But now, when I was about to turn it on it starts to show some strange things: (it was showing low battery, even though i did not thouched it for months; the "on and off" button was not working)
I charged it for like 1 hour and went to a test, everything was doing right until I tried to shut it off, it just did not shut off. So I pressed the Reset button and it went like i planed. Buuuuuut, now it does not turn on 🙂
I checked the bettery with a voltimeter and it was showing +/- 6,1V, even though the battery was 3,7 volts only. (I read some forum on the internet to check the battery infos, and it didn't mach at all)
I powered with the usb cabel but it also did not work
what shoud I do??? i'm afraid that i burned my calculator
03-16-2024 06:20 PM
Sorry, but we have no way to troubleshoot or diagnose issues with calculators -- and I suspect no one else does, as these (even the best ones) cost so little, no one bothers to even try to repair them.
I am a volunteer and I do not work for, nor represent, HP