My Hp15f387WM notebook randomly shuts off on batter power and won't turn back on without the charger

[Jasmine95]

My HP15-F387WM touchscreen notebook randomly shuts off on battery power and won't turn back on without the charger. Even if it is charged when it's unplugged it still turns off after a few minutes and only turns on and stays on when it is on the charger. 

[WAWood]

@Jasmine95 

Hello;
Allow me to welcome you to the HP Support Community!

What you describe could be the battery not charging or not holding a charge and/or the charger not working.

Here are some troubleshooting steps you can try:
http://support.hp.com/in-en/document/c00259897
http://support.hp.com/us-en/document/c03325217
http://support.hp.com/us-en/document/c00363266?jumpid=reg_r1002_usen_c-001_title_r0006

If those confirm the battery is not charging or not holding a charge, you would need to replace it.

If those confirm the charger is not working, you would need to replace that.

If both the battery and charger check out OK, then it's an internal problem with the circuitry in the laptop, and unless the laptop is still under warranty, it's likely to cost more to fix that than to replace the laptop, outright.

Good Luck