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‎04-04-2020 03:29 AM - last edited on ‎04-04-2020 05:18 PM by Retired

HP Recommended
Product: Example: Pavilion 360 Convertible PC
Operating System: Microsoft Windows 10 (64-bit)

It’s a Pavillion 360 13-U133tu

**

The display is not working. Recently I have give to HP Service centre as I had issues regarding Fan. 

After that it’s not showing any display.

3 REPLIES 3

‎04-09-2020 03:47 PM

HP Recommended

@Akula9

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Have you tried any troubleshooting steps?
  • What happens when you start the computer? Are you getting a blank screen or HP logo?
  • After the repair are you able to use the computer prior to the issue?
  • Have you tried any troubleshooting steps?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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‎04-13-2020 12:11 PM

HP Recommended

No I didn’t  try any troubleshooter .As my lap doesn’t even start. It just shows black screen there is no display at all, and just the side white light gets blinked for few seconds . After the service I was not able to use it due to this problem.

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‎04-13-2020 12:24 PM

HP Recommended

@Akula9
Thank you for posting back. 

 

This sounds like hardware related issue with the computer as it's not powering on. 

I would request you to reach out to our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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