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‎06-03-2023 08:16 AM

HP Recommended
Product: HP 15-g070nr Notebook PC (ENERGY STAR)

Hello HP Community.
My PC: hp 15 Notebook
when i run the hard disk extensive check, it failed (passed quick checki but)
Fail ID : GPPP00-76KBLR-XD7V7G-618T03
Product ID: J1J41UA#ABA
Any tips on recovering my drive with files?
Thanks in advance.!

Category:
1 REPLY 1

‎06-03-2023 08:27 PM

HP Recommended

@Clayrox 

 

Sadly to say: Most of the time the 24 char disk failure id indicates the HDD is failing and it needs to be replaced.. Is it still under warranty ? If NOT, you have to replace yourself then rebuild your machine.

 

For (original) Windows 10/11. please use Cloud Recovery tools


                    https://support.hp.com/us-en/document/ish_4511095-4511141-16

 

Regards.

BH
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