My Pavilion Laptop had liquid spilled on it

[Isco79]

• My laptop stopped working one fine day and I could see some dried up liquid on it. I called HP and they had my laptop pick up by flextronics( I believe that's the name) and I checked in later and they said it's liquid damage and can't be covered under warranty and that the repair team will call me. I'm afraid is it really HP? The number was [Personal Information Removed]. 

[WAWood]

Turn the laptop OFF -- and do NOT turn it back ON!!

Spilling liquid on a laptop is the second-most damaging thing you can do to it (first is dropping it on a hard floor).

You need to turn the laptop on its side or end to let the water drain out -- and leave it that way, propped up so it does not fall over, for at least two DAYS. Any less time risks some internals still being we when you turn it back on.

However ... it's most likely that SOME damage was done, regardless of how quickly you turned off the laptop and what you did afterward. The key problems are only the surface and almost certainly, more damage was done than that.

The ONLY way to know for sure is to take or send it to an HP Service Center and pay a LOT of money for them to run full diagnostics on it, and after that, to disassemble it to repair or replace any damaged components.

And, if the motherboard is damaged, the cost of repair can easily exceed the cost of replacing the laptop -- because (as far as I know) liquid spill damage is NOT covered under the warranty.

Since you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center

If that link does not give you the information you need, here is the general support link:

https://support.hp.com/us-en/contact-hp