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‎03-15-2023 10:23 PM

HP Recommended
Product: HP 15-gw0000 Laptop PC (231Q9AV)
Operating System: Microsoft Windows 11

My PC battery sut down when I'm disconnect my charger 

Category:
1 REPLY 1

‎03-18-2023 06:15 PM

HP Recommended

Hi @prafull_k 

 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing battery issue.

 

Request you to please click on this link and follow the steps to test the battery.

 

If there is a failure ID, I request you to share the Failure ID with us.

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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