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HP Recommended
HP Pavilion Laptop PC 15-eh0000 (9WD45AV)

My laptop is suddenly dead. I left it a few hours ago in the same way I also do - lock the screen Down. I have set the computer to shut Down, when I close the screen. And now nothing happens when I push the on/off-button. So please help. Danish is best, but english is also okey

3 REPLIES 3
HP Recommended

Hi @4270 

 

Welcome to the HP Support Community. I see that you are not able to power ON your system. We’d hate for you to be stuck with a product, which does not work. Do not worry, I am here to help you with it.

 

May I know if you have made any recent hardware or software changes to your system?

Do you see any signs of power in your system?

Could you tell me if you tried pressing the power button for 30 seconds to see if the system boots up?

 

I would suggest you please follow the steps shared in the link here and let me know the outcome of it.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

NIRVANA_95
I am an HP Employee
HP Recommended

Hello @4270

 

We haven’t heard from you in a while, this post is with reference to the thread you had created with your  

friendly neighborhood (HP Support Community). 

 

I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

 

Have a great day ahead! 

NIRVANA_95
I am an HP Employee
HP Recommended

Hi @4270 

 

I hope you are doing good.

We reached out but never heard back. Do you still need assistance? Let me know if there is anything else you need assistance with.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

Have a great day! 

Thanks! 

NIRVANA_95
I am an HP Employee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.