10-20-2019 10:34 PM
Product Name: HP Notebook 14-bs580TU.
Please help me. I've purchased this last year and the problem just started to occur this year when I update it.
10-21-2019 03:02 AM
If it's just switching off randomly, then it could be heat related (heatsink fins blocked with dust) If that's the case, it'll need to be cleaned.
Or it could be a problem with the mainboard. Which will probably require a replacement.