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April_ards01
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Message 1 of 2
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My laptop 14-bs580TU suddenly shuts down even though the battery isn't drain.

14-bs580TU
Microsoft Windows 10 (64-bit)

Product Name: HP Notebook 14-bs580TU.

Please help me. I've purchased this last year and the problem just started to occur this year when I update it.

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Hibb1
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Message 2 of 2
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HP Recommended

My laptop 14-bs580TU suddenly shuts down even though the battery isn't drain.

If it's just switching off randomly, then it could be heat related (heatsink fins blocked with dust) If that's the case, it'll need to be cleaned.

Or it could be a problem with the mainboard. Which will probably require a replacement.

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