My laptop battery percent remains the same as I charge it.

[Yellow_Tumbler]

To whom reading this,

      Good evening, I need some help. My battery has a problem. I charged it but its battery will remain the same when charged and does not charge up more. Whenever I remove the plug, then its battery percent goes down. I am nervous when it drops to zero. What can i do to fix my battery? What should I do to charge my battery? It is now on 10%.

[VikramTheGreat]

Hi @Yellow_Tumbler,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I can feel the worry in your words. Watching your battery hover at 10% and not charge properly is genuinely stressful, especially when you rely on your HP notebook to stay connected and productive.

1. Check the Charger and Port

• Use the original HP charger if possible.
• Inspect the charging cable and port for dust, damage, or looseness.
• Try a different wall outlet.

2. Perform a Battery Driver Reset

1. Press Windows + X → Select Device Manager.
2. Expand Batteries.
3. Right-click Microsoft ACPI-Compliant Control Method Battery → Click Uninstall device.
4. Restart your laptop. Windows will reinstall the driver automatically.

 
3. Run HP Hardware Diagnostics

• Shut down your laptop.
• Press Esc repeatedly as you power it on → Tap F2 for diagnostics.
• Run the Battery Test and note any Failure ID.

🔗 HP PC Hardware Diagnostics | HP® Support

4. Try Charging in BIOS

• Shut down your laptop.
• Plug in the charger.
• Power on and enter BIOS (usually by pressing Esc or F10).
• Leave it in the BIOS for 30–60 minutes and see if the battery charges.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat