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‎05-20-2019 10:58 AM - edited ‎05-20-2019 11:07 AM

HP Recommended
Product: HP ProBook 455 G1
Operating System: Microsoft Windows 7 (64-bit)

Hey there!

I have a serious problem about my HP laptop. It has a big issue on its battery I assume, I'm not sure really because I'm not used to it. So it works when the charger is plugged in the laptop but sometimes it turns off, suddenly. But this isn't main problem. My laptop immediately turns off when I unplug the charger from it, there's no any seconds. It immediately turns off and I don't really know what to do. I can't afford buying a new battery for my laptop and I would be glad if anyone can help me. I've tried few ways to fix it but, there hasn't been anything valid and useful. For example deleting Microsoft ACPI compilant control method battery, Microsoft AC adapter etc. I need help, suggest me something please!

1 REPLY 1

‎05-21-2019 11:47 PM - edited ‎05-22-2019 12:35 AM

HP Recommended

If the battery is 2 years or older there is not much you can do other than replace it. Maintenance and Service Guide states part numbers for 2 batteries you can use. 708458-001 and 708457-001 Use the numbers to do a Google search to find compatible battery.

Examples:

https://www.amazon.com/dp/B07C7WYC8N/ref=sspa_dk_detail_1?psc=1

https://amazon.com/Nb-battery-708457-001-708458-001-Hstnn-ib4j-Hstnn-lb4k/dp/B00KWV6AII/ref=smi_www_...

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