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‎11-10-2019 06:27 PM

HP Recommended
Product: K8T57PA
Operating System: Microsoft Windows 8.1 (64-bit)

My laptop is not rebooting

1 REPLY 1

‎11-11-2019 01:04 AM

HP Recommended

Do a hard reset, unplug AC adapter then press and hold the power button for 10 seconds then try booting the laptop. Once booted to main screen, try to disable startup programs and do a restart. 

 

 

 

 

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