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‎11-28-2024 05:10 PM

HP Recommended
Operating System: Microsoft Windows 11

My Laptop was not switching on and the caps button was flashing so I did a BIOS update and as it was done it was supposed restart and switch on but the screen has been blank for an hour but the fan was still running to show it was on, I pressed the on button and now it won't switch on

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1 REPLY 1

‎12-02-2024 12:14 PM

HP Recommended

Hi @Anthony_12,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist better:

  • May I have the exact name of the model of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.

Could you please elaborate in detail? 

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Gaya1239

HP Support

Take care and have a good day.
Gaya1239 – HP Support.
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