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‎02-27-2023 09:57 PM

HP Recommended
Product: HP Notebook - 15s-du1034tu

Product is silver coloured hp notebook not switching on inspite of charging 

Category:
1 REPLY 1

‎03-04-2023 06:47 PM

HP Recommended

Hi @Das281 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing power issues.

 

Kindly change the power source and see if it powers on.
 

Please confirm if you are able to perform these steps if the device powers on.

1) Shutdown the computer. 

2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears. 

3) Press F2 once.


You can also refer to steps mentioned in this link.
 

Keep me posted.


Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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