My laptop makes noise from the processor and always running noisly

[OrPortal]

bedore im taking the laptop for HP lab, do someone have an idea why from day 1 i hering noises from my processor and fan? its like to metals crashing eachother and its pretty annoying while working on the laptop.

[WAWood]

@OrPortal 

First off, the processor is solid state -- meaning no moving parts -- so it is not possible for it to make any noises.

Second, from your description, it sounds like the fan blades are scraping on something -- and that is likely generating the noises -- and that needs to be replaced.

You should not be having problems like this with a new PC!

You paid for free HP Tech Support as part of the warranty coverage, so you might as well make use of it.

Unfortunately, we are NOT HP Tech Support and we have no way to diagnose or repair your PC, so while this PC is still under warranty, you should contact HP Customer Support directly to have them put you in touch with HP Technical Support to see what they can do about troubleshooting and repairing your machine remotely.

I did this recently and the HP Tech was able to remotely access my PC from the Internet to check out the problems.

If they are unable to fix your PC, then you need to explore what options you have to get it replaced under the warranty.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!