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‎10-10-2020 01:52 PM

HP Recommended

I've bought this envy 15-0123tx last month. I dont know why my laptop restarts automatically just after it goes into sleep mode. 

1 REPLY 1

‎10-11-2020 08:58 PM

HP Recommended

Hello @harsh99 

 

Welcome !

 

There is a TKB article here in the HP Support Community which you should follow in attempt to have the issue resolved. Check it out >> https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/HP-laptops-Sleep-mode-issues-in-Windows-10/ta...

 

Hope this helps.

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*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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