My laptop screen has blue page error-1.SYSTEM_SERVICE_EXCEPTION 2.CRITICAL_PROCESS_DIED

[uservin]

[sandytechy20]

@uservin

Welcome to the HP support community.

Try Safe Mode and Clean Boot

How to enter Safe Mode in Windows 10:

• Try booting several times until you see a list of three boot options.
• Click on Troubleshoot to see advanced options.
• Select Advanced options.
• Select Startup Settings.
• Click on the Restart button.
• Select Enable Safe Mode.

If you can log in, you can also use Clean Boot, which starts Windows by using a minimal set of drivers and startup programs.

How to perform Clean Boot in Windows 10:

• Open the start menu and type “msconfig.”
• Hit enter to open the System Configuration application.
• Go to the Services tab and check the Hide all Microsoft services option.
• Go to the Startup tab and click Open Task Manager.
• Disable all services you see.
• Restart your computer.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.