Solved: My laptop was stolen so how can I check its location - HP Support Community

Predatorxgaller · ‎09-08-2019

I have my product I'd and serial no so please how can I check my laptop location

erico · ‎09-08-2019

Sorry to hear of the loss of your notebook.

If you still had it that would be possible.

Since you no longer have it in you possession it is not.

I suggest that you contact the Police and file a theft report, then report it to your rental or home insurance company.

There is nothing we can do to help you recover your property.

I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"

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erico · ‎09-08-2019

Unless you have LoJack or ESET Internet Security installed and the device is online, you can't locate the notebook.

Stolen notebooks rarely are returned to the owner.

I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"

Predatorxgaller · ‎09-08-2019

How can I find my mac adress

erico · ‎09-08-2019

Sorry to hear of the loss of your notebook.

If you still had it that would be possible.

Since you no longer have it in you possession it is not.

I suggest that you contact the Police and file a theft report, then report it to your rental or home insurance company.

There is nothing we can do to help you recover your property.

I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"

My laptop was stolen so how can I check its location

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