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Hannah-lou
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My laptop won't factory reset it

Hp steam laptop 14-ax0XX
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My laptop won't rest just keeps telling me to wipe stuff but when I do it just adds on mg  on not wipes it 

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HP Recommended

My laptop won't factory reset it

@Hannah-lou 

 

Probably your machine only has 32GB eMMC for storage. Please try the following tool (for Windows 10)

 

    https://support.hp.com/us-en/document/c06162205

 

Regards.

BH
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