My new HP victus stop working after one month

[Jyotsana2]

Hello everyone, I bought this product 6 month ago, suddenly the laptop is not turning on,the support team sucked that and found that it is a mother issue.

I wasted my 60k 🙂

[A_Gayathri]

Hi @Jyotsana2,

Welcome to the HP Support Community

I understand you are facing an issue with your new HP victus stopping working after one month, motherboard issue 

To assist better:

• May I know the case id please share the details in private 

 I'm sending a private message to assist you with the next action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.