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Student
Posts: 1
Member Since: ‎05-16-2016
Message 1 of 2 (90 Views)

My notebook computer screen is grey when I turn it on and i can't do nothing

Product Name: Hp stream notebook
Operating System: Microsoft Windows XP
My screen is gray and I can't see nothing and I don't know what to do?
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Retired
Posts: 3,798
Member Since: ‎12-08-2015
Message 2 of 2 (64 Views)

Re: My notebook computer screen is grey when I turn it on and i can't do nothing

Hi @Geraldinemele1,

Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the screen being grey. I will be glad to help you.

 


Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.
How Do I Find My Model Number or Product Number?
Is the Windows Version on My Computer 32-bit or 64-bit?

Please get back to me with above information, so I can help you better.

Tardis40
I work on behalf of HP
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