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Locked

‎05-27-2016 05:16 PM

HP Recommended
Product: Pavilion dm4
Operating System: Microsoft Windows 7 (64-bit)

It always send me to this black and blue screen and asks for an administrator or power on password and when I get it wrong three times it gives me the code 55621817 please help I've been a few years now and I dont know what to do with it

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-27-2016 05:21 PM

HP Recommended

@Jhgeiger

 

Enter    40789239

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

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4 REPLIES 4

‎05-27-2016 05:21 PM

HP Recommended

@Jhgeiger

 

Enter    40789239

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎05-28-2016 06:17 PM

HP Recommended
Thanks but now I don't know what to do its in some sort of recovery mode, it's not even letting me go to the login screen what do I do from here
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‎05-28-2016 06:18 PM

HP Recommended
@DavidPK can you help me with this now?^^
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‎05-29-2016 12:28 AM

HP Recommended

@Jhgeiger

 

I've replied to your later thread on the link below.

 

http://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/Pavilion-dm4-stuck-on-startup-menu/m-p/5638398...

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No
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