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‎09-08-2025 05:40 PM

HP Recommended

My warranty expired in Jun 2024 but I purchased the PC new from Walmart in November  2024. How does that happen? 

1 REPLY 1

‎09-09-2025 12:26 AM

HP Recommended

Hello @Cworsham ,

 

Welcome to the HP community.

 

As a new guest to our community, I would recommend using the community search functionality, as it often provides answers to most questions without the need to start a new post.

 

A quick search for the term "warranty" yields, for example, this: "Brand new desktop already out of warranty?"<

 

One of our friendly volunteers explains exactly why this is happening and also shows how the warranty, if entitled, can be corrected using the Warranty Dispute page.

 

Most of us are just volunteers here.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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