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HP Recommended
pavilion dv6 -6b26us
Microsoft Windows 7 (64-bit)

The hard drive crashed and I cannot find my recovery media. I need recovery media or instructions to restore with a new hard drive. I do have a complete backup on an external hard drive includeshard disk image files.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

HP no longer sells recovery media for your model, but you can still purchase recovery media from this non-HP vendor...

 

http://www.computersurgeons.com/p-22148-windows-7-64b-recovery-kit-671630-001-for-hp-pavilion-entert...

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

HP no longer sells recovery media for your model, but you can still purchase recovery media from this non-HP vendor...

 

http://www.computersurgeons.com/p-22148-windows-7-64b-recovery-kit-671630-001-for-hp-pavilion-entert...

HP Recommended

Thank you for the quick response. I have already ordered it!

HP Recommended

You're very welcome.

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