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HP EliteBook Folio 9470m

Hello HP Support Team,

I am the owner of an HP EliteBook Folio 9470m. My product is currently showing as invalid and the serial number is not being detected on your website. I need the SMC (System Manufacturing Configuration) file to restore my laptop's BIOS settings.

Here are my laptop details:

  • Model: HP EliteBook Folio 9470m

  • Product Number: E2G15EC#ACJ

  • Serial Number: Edited

Kindly provide the SMC file along with instructions to safely restore it. Your prompt assistance will be highly appreciated.

Thank you,
AADIL MIRZA
Edited

1 REPLY 1
HP Recommended

Hello ELITEBOOK9470M1,

 

Thank you for sharing your concern.

 

I'm sorry to hear that you're experiencing issues with your HP EliteBook Folio 9470m. Unfortunately, I can't provide SMC files or direct access to BIOS restoration files due to security and privacy policies. However, I can guide you on general steps or direct you to resources that might help.

To resolve issues involving BIOS settings or restoring your laptop's setup, consider the following steps:

Contact HP Support: It's highly recommended to reach out to HP Customer Support for assistance. They can provide the necessary files or instructions and guide you through the process securely.

HP Support Website: Visit the HP Support website and enter your product number to locate applicable guides, downloadable resources, and the latest updates for your device.

HP SoftPaq Download Manager: Use HP SoftPaq Download Manager to locate and download updates or utilities that might help resolve your issue. Visit HP SoftPaq Download Manager for more information.

Reset BIOS Settings: If you're able to access the BIOS menu, sometimes restoring default settings can resolve issues. You can access the BIOS by restarting your laptop and pressing F10 during boot-up.

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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