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HP Recommended
HP 15-bs600 Laptop PC
Microsoft Windows 10 (64-bit)

DEAR FRNDS,

 

SINCE MORNING 9.30 AM I M TRYING TO CALL HP SUPPORT ON TOLL FREE NO BUT NOBODY IS PICKED UP TILL 1.30

AFTER THAT I GOT SOME EXECUTIVE BUT NO HELP 

AND STILL I M TRYING AFTER 3.30 NOBODY PICKUP CALL

 

REALLY ONE OF HTE WORST SUPPORT SYSTEM I HV SEEN IN MY LIFE

ONE OF THE GREATEST MISTAKE I HV DONE IS THAT I HV PURCHASE HP LAPTOP AND NOW I M STRUGGGLING TO GET THE HELP BUT THEY ARE NOT HELPING 

6 REPLIES 6
HP Recommended

THEY ARE NOT BOTHER TO PICKUP PHONE CALL 

AND IF THEY PICKUP AS THEY ARE 1000 OF QUESTION AND AFTER WASTING ALL MOST 10/12 MIN THEY PUT DOWN THE PHONE

 

REALLY I JUST BROUGHT i5 LAPTOP 5 MONTHS BACK AND NOW IT IS NOT WORKING AND FINALLY WHEN I M ABL TO TALK TO THEM THEY SAID THAT MY WARRANTY IS OVER 

 

I SAID I HV PURCHASE IN MONTH OF APRIL 2019 SO WARRANTY SHLD BE ONE YEAR

THEY SAID THAT IS NOT OUR LOOKOUT U TALK TO SHOP WHERE U HV BUY

 

THIS IS WHAT THEY ARE ANSWERING SO I GUESS SHOP KEEPER HAS MADE ME FOOOOL

HP Recommended

Hi,

Do you have a receipt of purchase?

It starts from the date of purchase.

See if you can contact by chat or other contact options by identifying your notebook in the link below

https://support.hp.com/in-en/contact/laptops

 

Hope it helps,

David

HP Recommended

@SHAILESHMOTA

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
HP Recommended

@SHAILESHMOTA

 

We have not heard back from you.  Please let us know if you still need assistance.

 

Cheers

I work on behalf of HP
HP Recommended

today is 9 th day still i m struggling to get the help from hp support team for my laptop which i hv brought 4 months back which is under warranty but nobody is bother or rather concern for replac ement or even for reply

 

i know i hv done biggest mitake by buying HP product and now i m suffering

i will wait 2/3 days more edited. 

HP Recommended

Hello. @SHAILESHMOTA 🙂

Thanks for getting back to us. It looks like a team member has reached out to you in a private message asking for some information. If you would, kindly fill out the form with all of the proper information. That way we can forward your inquiry to the appropriate HP team. 

 

Regards,

Arthur-c 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.