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‎06-18-2022 09:29 PM

HP Recommended

Hello all,

Really, the title says it all. I'm working on an HP 14-dq2053cl (really, I'm upgrading from a lower-spec machine) and I need the recovery media for Windows 10 S. I do have a recovery USB for this computer already, but it's Windows 11 S (and the Cloud Recovery Tool only lists Windows 11 S) and to keep it simple, I don't want to install Windows 10 on this computer... and I'd like to make this as easy as possible.

 

Can anyone help me out? Thanks in advance!

1 person had the same question
5 REPLIES 5

‎06-18-2022 10:45 PM

HP Recommended

@mrjoey98 

 

Please use Cloud Recovery tool


                    https://support.hp.com/us-en/document/c06162205

 

Regards.

BH
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‎06-19-2022 12:26 AM

HP Recommended

Cloud Recovery Tool is actually the first option I went to, but it's not allowing me to make recovery media for Windows 10, as seen here:

Screenshot 2022-06-19 022616.png

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‎06-19-2022 11:14 AM

HP Recommended

(Image edited for security reasons) As seen here...

Screenshot 2022-06-19 131334.png

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‎06-19-2022 01:27 PM

HP Recommended

It would seem that my image was rejected once again. I edited it yet again; what's going on is that the HP Cloud Recovery Tool only offers a Windows 11 image for my flash drive, and I'm looking to put Windows 10 on this recovery drive.

InkedScreenshot 2022-06-19 131334.jpg

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‎06-20-2022 10:26 PM

HP Recommended

Bump. Any suggestions?

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