Need to extract BIOS .bin file from HP Service Pack

[lfmittag]

Not yet. I haven't done that with executable files before, but you are right, it might be a solution. I will give it a try.

Thanks,

Larry M.

[lfmittag]

Well, that got me halfway there...

I did unzip the service pack, and one of the files was indeed the 081AD.BIN file that I need. When I tried to apply it the operation failed because there also needs to be a signature file in the same directory. I assume that file is generated as part of generation of the USB image to be used for the update, which is the step I bypassed.

I have put my case to HP to see if I can get them to help me with this. I have not heard back yet.

Larry M.

[CherylG]

@lfmittag

Just a thought, but you are putting a lot into this in hopes it will fix the error with Windows. Normally Window Update will refuse to install the latest version if the BIOS is incompatible- it will stop and tell you to update BIOS.

I have seen many others reporting rpoblems with startup after installing latest version. Have you thought about doing a System Restore to remove the update? If successful you could then run the BIOS update in Windows

https://support.hp.com/us-en/document/c04718479

[CF4]

Hi

"The laptop now will not boot into Win 10."

This may seem a retrograde step, but surely doing the WinKey + B routine will repair the BIOS and allow booting?

[lfmittag]

That was the first thing that I tried. I have done that in the past, and it generally worked. Unfortunately, in this case, the system was unable to access the disk to get to the restore information. My first thought was that the disk was slagged, but I ran diagnostics on it and it checked out OK. All I can figure is that the UEFI BIOS is no longer compatible with the UEFI disk boot partition. Given the stated reason for the BIOS update ("To be compatible with Windows 10 v.1709") this made sense.

It may turn out that I end up rebuilding the disk from scratch, but that is such a pain that I want to try updating the BIOS first.

Larry M.

[lfmittag]

This would work if the BIOS were corrupted, but in this case it is still intact. Doing this would only restore the backup BIOS image, which is the same as the one I have now.

Larry M.

[A4Apollo]

Hi! @lfmittag, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!

I understand you have issues updating BIOS on your PC.

Don't worry I'll try to help you out.

Did you make any software or hardware changes on your PC?

Do you get any errors on the blue screen?

As you mentioned you have issues updating the BIOS on your PC.

Try restoring the BIOS to default on your PC and check if it helps.

1.    Turn off the computer and wait five seconds.
2.    Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3.    On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4.    Press F10 to Save and Exit.
5.    Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6.    Follow the prompts to restart your computer.
 

To perform a power reset on a laptop with a removable battery, use the following steps:
Turn off the computer.
Remove the computer from any port replicator or docking station.
Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers.
Unplug the AC adapter from the computer.
Remove the battery from the battery compartment.
With the battery and power cord unplugged, press and hold the Power button for about 15 seconds to drain any residual electrical charge from the capacitors.
Insert the battery and plug the AC adapter back into the laptop, but do not connect any of the peripheral devices.
Press the Power button to turn on the computer.
If a startup menu opens, use the arrow keys to select Start Windows Normally, and then press the Enter key.
After Windows opens, reconnect each peripheral device that was disconnected, one device at a time, until all devices are reconnected.
Your laptop has been reset. After a power reset, it is a good idea to run Windows Update and HP Support Assistant to update all device drivers. See Updating Drivers and Software with Windows Update (Windows 10, 😎 and Using HP Support Assistant (Windows 10, 8, 7) for more information.

After the reset try the steps recommended below.

Turn off the notebook.
Plug the notebook into a power source using the power adapter.
With the notebook off, press and hold the Windows logo key and the B key at the same time.
   NOTE:
On some notebook models, it might be necessary to press and hold the Windows logo key and the V key.
While pressing those keys, press and hold the Power button on the computer for 2 to 3 seconds, and then release the Power button but continue to hold the Windows logo key  and the B or V key until the HP BIOS update screen displays or you hear a beeping sound (usually 8 beeps).
The HP BIOS Update screen displays and the BIOS update begins automatically. This might take several minutes, and you might hear additional beeping sounds.
If the HP BIOS Update screen does not display, repeat the previous steps. If the issue persists after repeating the steps, skip to the next step to Download a replacement BIOS file.
If the Power light turns off, the notebook has turned off because the Power button was held too long. Repeat the previous steps, making sure to hold the Power button for 2 to 3 seconds only.
If your notebook starts Windows, update the BIOS to the latest version using the standard BIOS update procedure. For more information about updating your notebook BIOS, go to Updating the BIOS (Notebooks).
Click Continue Startup to prompt the notebook to restart immediately, or allow the notebook to restart automatically when the timer reaches zero.
After the notebook restarts, press Enter to continue.
   NOTE:
If the notebook repeatedly displays a message that the BIOS has been recovered, go to HP BIOS Application Selected is Corrupt or Missing for troubleshooting steps.
After Windows starts, if a message displays stating that the notebook was improperly shut down or that a boot problem was detected, follow the on-screen instructions.
You can now to enter the BIOS menu or start the Windows operating system.

Refer this article to further troubleshoot BIOS issues.

If the issue still persists after trying out the steps.

Please contact HP support for service options.

Link to contact HP.

If the solution provided worked for you, please mark accepted solution for this post.

Let me know if this helps!

Have a pleasant day ahead! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[lfmittag]

I got a call back from HP support. He wanted a credit card, since the unit is a couple of months out of warranty. I told him that I was unwilling to provide that, given that it was HP's problem that the service pack was broken. He tried running it on his computer and verified that it didn't work. He said that he would pass that fact along, and that was about all he could do.

I am glad I didn't have to pay to hear that, I suppose...

Larry M.

[KrazyToad]

Hi @lfmittag

It looks like you were interacting with MrRobot, but he is out for the day & I'll be glad to help you out. I'm KrazyToad & I'm at your service. 

I have gone through your Post and I understand your concerns and frustration.

I have escalated your concerns to HP’s Support Team to review your case.  You should be contacted within 2 business days (this does not include weekends or holidays).

Thank you