08-02-2018 09:54 AM
Windows 10 Home 64
Intel® Core™ i5-8250U (1.6 GHz base frequency, up to 3.4 GHz with Intel® Turbo Boost Technology, 6 MB cache, 4 cores)
13.3-inch diagonal FHD(39) IPS micro-edge WLED-backlit touchscreen with Corning® Gorilla® Glass NBT™ (1920 x 1080)
8 GB LPDDR3-2133 SDRAM (onboard)
256 GB PCIe® NVMe™ M.2 SSD
Some times laptop freezes with 0% complete.
(I open Advanced System Settings and the box for automatically startup is checked)
08-02-2018 02:37 PM
HP just released an F.15 BIOS about 12 days ago:
Install and see if it helps.
10-12-2018 08:09 PM
Any updates to this issue that you are having?
I just purchased this and I am having the exact error.
The first time I got it I was stuck in a bootloop at log in screen thinking I fudged up an update since I took it left it on in the car while it updated.
Once I got home for the evening, I wiped everything and started over -- this time allowing it to become fully updated.
It is now BSOD looping again.
07-25-2019 05:41 AM
I just had this issue about 2 weeks ago. I have reset my laptop numerous times and the issues still persisted.
I would blame the latest windows update and potentially BIOS.
May I know if this issues has been solved?
07-26-2019 06:45 AM
I just got back my laptop after I send it to the centre due to sleep issue. HP told me that the sleep issue was due to hardware as well. So my laptop has a brand new motherboard which makes me think:
a) if the BSOD problem is due to is hardware/motherboard, then there is serious issue with the motherboard used in Envy 13 2018.
b) it is not the hardware. it is the software and it is just too complicated for HP to find the actual problem.
08-10-2019 03:22 PM
So just a quick update. I have fixed (maybe) the BSOD on my Envy 13.
1) I stop the windows update
2) uninstall last cumulative update (KB4507453)
3) reduce the maximum processing state to just 88% (in advance power option)
Have not had the error since then.
Hope this help someone.