cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
80
Flag Post

New HP Omen is already suffering BSOD

HP Recommended
Omen 15t ek000 Laptop
Microsoft Windows 10 (64-bit)

So let me jsut say I loved my old omen and love my new one too which is a massive upgrade. When it works that is but recentily only within about a week or two of owning it I begun to suffer from BSOD after both transferring my data from my old omen through PCmover and upgrading to windows 10 2004. They were all Whea_uncorrectable_errors and even when I posted on microsoft forms they were unable to figure it out even with the event logs for system and applications I gave them. Eventuly I decided to downgrade from 2004 partly because it seemed like a lot of otehr people were having similar issues when I looked at tech forums and that stopped the whea_uncorrectable_errors but started giving critical_process_died errors. Please offer the help that you can

1 REPLY 1
Highlighted
Level 16
Level 16
27,133 27,061 2,470 5,871
Message 2 of 2
Flag Post
HP Recommended

@runefar 

MS is still having issues with the 20.04 Upgrade -- although NOW, they have claimed to fix most of them.  But, they have been BLOCKING the Upgrade for PCs that present hardware or drive issues.

 

If you did your Upgrade using the MS tool, then you FORCED it, and that was the problem.

 

If you can not NOW do a rollback, then you would have to restore your PC from scratch using HP Recovery Media and MS no longer provides any means of reinstalling the older Win10 version 10.09.

 

If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.

The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.

Here is the link: https://support.hp.com/us-en/document/c06162205

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation