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‎12-13-2022 06:47 AM

HP Recommended

I purchased a HP Spectre  x360 Convertible Laptop laptop in 2020. I thought now I am in safe hands and my machine is new and reliable so I was using it normally and taking good care of it like my child. But after two years it started disturbing me, initially got fan sound abnormality then on and off problem and finally its motherboard damage issue.  I am helpless now as I purchased HP Smartfriend premium membership but they could not help me and I started thinking HP is the worst brand and unreliable too. Because they dont even have free help for their valued customers. I am thinking to highlight this issue on social media and main stream media. I have paid good amount for my HP Laptop but found it unreliable. 

 

I am unable to find proper technician who could fix my motherboard, I want same laptop running but due to it's latest Chinese technology no is able to fix the motherboard. 

 

Will I get any recommendation for motherboard repair please? I really need it.

 

One disappointed customer of HP.

1 REPLY 1

‎12-17-2022 03:23 AM

HP Recommended

Hi @Mablogic,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

Elohi_NR
I am an HP Employee
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