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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-23-2017 09:01 PM

HP Recommended
Product: 15-1233
Operating System: Microsoft Windows 8.1 (32-bit)

run check says no hard drive installed.

4 REPLIES 4

‎04-23-2017 10:25 PM

HP Recommended

Sounds like the hard drive has failed and will need to be replaced. If you are still in warranty HP will replace it. If not a retail 2.5" laptop SATA hard drive can be used. Just be sure to get one of at least equal capacity as the original in order to use HP Recovery Media to install Windows. It can be larger, but not smaller capacity.For instance if you have a 500GB hdd you could use a 750GB hdd but not a 320GB hdd.

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‎04-24-2017 05:46 AM

HP Recommended
OK thanks
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‎04-24-2017 03:50 PM

HP Recommended
 If you need more help selecting/replacing the hdd post back with full Model & Product Number as listed on the Service Tag.

 

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‎04-26-2017 04:32 AM

HP Recommended
Thanks started shopping today,..
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