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pccala
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Message 1 of 2
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Non carica sistema operativo

HP Recommended
2FQ34EA
Microsoft Windows 10 (64-bit)

All'accensione dopo poco compare schermata di errore con cod. Unmontable boot volume. Fatto girare diagnostico hp. Tutto ok salvo errore software per controllo DST ottimizzato disco rigido.

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Paul_Tikkanen
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Level 21
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Message 2 of 2
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HP Recommended

Hi:

 

You will need to install a new hard drive and reinstall the operating system.

 

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

 

HP 15 Laptop PC (AMD)* Model numbers: 15-bw0xxHP 15g Laptop PC* Model numbers: 15g-bx0xxHP 15q Lapto...

 

You may want to consider replacing the 2.5" mechanical hard drive with a better performing 2.5" solid state drive (SSD).

 

Your notebook should be supported by the HP cloud recovery tool which you can use to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use that utility....you will need to use another Windows PC running W7 64 bit or newer and have a 32 GB USB flash drive.

 

PC consumer HP - Utilizzo di HP Cloud Recovery Tool (Windows 10, 7) | Assistenza clienti HP®

 

 

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