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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP ProBook 650
Microsoft Windows 7 (64-bit)

In my HP Probook 650 Laptop with Windows 7 Professional, I found that none of the drives are accessible. Even plugging external USB drive also shows same error. Only i can access is C (Windows), D (HP_Recovery) & E (HP_Tools) drives which are system drives.

 

If i remove the drive letter from disk management and assign new drive letter than i am able to access the partition for a while until not restarted. Once restart again same problem.

 

I have run the virus scan with TrendMicro OfficeScan, but could not find any single threat.

 

Running Windows in Safe Mode i can access all the drives including External / Flash Drive.

 

Urgent Help is needed. Please guide me what to check further.

 

Thank you

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