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Welcome to HP support community.
Could you please explain about the issue your are facing with this notebook for further assistance?
Sandytechy20 I am an HP Employee
Not start my laptop. Previous when I shutdowned the laptop it shows updates installing don't power off. But I off the power. After that I could not start it.
Not starting my laptop.
Problems not solve.
Perform a power reset on the notebook.
Refer this HP document for the steps:- click here
I hope that helps.
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