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HP Recommended
Pavilion DV6z-6C00 CTO Quad Edition
Microsoft Windows 7 (64-bit)

I recently purchased an As-Is notebook. When i start it up, it says "No bootable device -- insert boot disk and press any key". So im here to ask you kind folks, what do i need to fix this? Can i fix this by the "Software and Driver Downloads" page and a blank disc? If so, can anyone run me through what I exactly need to get. Thank you.

 

Pavilion DV6z-6C00 CTO Quad Edition (A1M23AV)

 

2 REPLIES 2
HP Recommended

Hi

Hope this helps.
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

The error message is indicative of a failed hard disk, but if you can run a diagnostic then that should clarify things.

 

HP Recommended

Possible reasons for the "No Bootable Device" error(In no particular order):


1. Broken cable to the drive
2. Loose cable
3. Broken drive
4. Broken motherboard connection

If you have a Windows install DVD or USB, you can just boot from that.
If not, create one, just to test things. Here: https://www.microsoft.com/en-us/software-download/windows10

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