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‎06-25-2019 12:03 PM - last edited on ‎06-25-2019 12:06 PM by Retired

HP Recommended
Product: HP
Operating System: Microsoft Windows 10 (64-bit)

HOW CAN I ORDER A OPERATING SYSTEM RECOVERY DISC FOR SERIAL NUMBER [edit] MODEL 15F233WM

5 REPLIES 5

‎06-25-2019 12:08 PM

HP Recommended

Hi:

 

Yes, you can order a recovery kit at the link below...

 

https://support.hp.com/us-en/mediaorder/HP-15-f200-Notebook-PC-series/7527799/model/8857447/software...

 

You can also reinstall W10 for free as follows...

 

Reinstall W10 using the media creation tool at the link below.

https://www.microsoft.com/en-us/software-download/windows10

If you are asked to enter a product key during the installation process, select the 'I don't have a product key' option, and W10 will install and automatically activate once you are connected to the internet.

Then you can reinstall the drivers and available software from your PC's support page.

 

https://support.hp.com/us-en/drivers/selfservice/HP-15-Notebook-PC-series/7527799/model/8857447

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‎06-25-2019 12:41 PM

HP Recommended

AM I able to download it to a usb and download it to the laptop

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‎06-25-2019 01:15 PM

HP Recommended

Yes, using another Windows PC, make the bootable W10 USB installation media, boot it from your notebook and reinstall W10.

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‎06-25-2019 01:21 PM

HP Recommended

How do I do that 

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‎06-25-2019 01:23 PM

HP Recommended

The instructions to create the W10 installation flash drive are on that Microsoft link I posted.

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