• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Omen 17
Microsoft Windows 10 (64-bit)

Can anyone help with this annoying error:

 

Source
OmenCap.exe

Summary
Stopped working

Date
‎08/‎12/‎2021 13:44

Status
Report sent

Description
Faulting Application Path: C:\Windows\System32\DriverStore\FileRepository\hpomencustomcapcomp.inf_amd64_57d17b764309f47c\x64\OmenCap\OmenCap.exe

Problem signature
Problem Event Name: BEX64
Application Name: OmenCap.exe
Application Version: 1.7.1.0
Application Timestamp: 61401624
Fault Module Name: IntelXTUOverclockingService.dll_unloaded
Fault Module Version: 0.9.0.1
Fault Module Timestamp: 61401654
Exception Offset: 0000000000009bd0
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 10.0.19044.2.0.0.768.101
Locale ID: 2057
Additional Information 1: b533
Additional Information 2: b533b4ef23169db7a3a990e05d1504af
Additional Information 3: bf9b
Additional Information 4: bf9b8e319542de0d87051b2262826fb3

Extra information about the problem
Bucket ID: ff11006f0cc74b008c36aff42919c879 (2033005745000794233)

1 REPLY 1
HP Recommended

Same

 

Chemin d’accès de l’application défaillante : C:\Windows\System32\DriverStore\FileRepository\hpomencustomcapcomp.inf_amd64_847b260ab5f9550b\x64\OmenCap\OmenCap.exe

Signature du problème
Nom d’événement du problème : BEX64
Nom de l’application: OmenCap.exe
Version de l’application: 1.7.1.0
Horodatage de l’application: 616cd12b
Nom du module défaillant: IntelXTUOverclockingService.dll_unloaded
Version du module défaillant: 0.9.0.1
Horodateur du module défaillant: 616cd15d
Décalage de l’exception: 0000000000009bd0
Code de l’exception: c0000005
Données d’exception: 0000000000000008
Version du système: 10.0.22000.2.0.0.768.101
Identificateur de paramètres régionaux: 1036
Information supplémentaire n° 1: b533
Information supplémentaire n° 2: b533b4ef23169db7a3a990e05d1504af
Information supplémentaire n° 3: 98d4
Information supplémentaire n° 4: 98d441e2861a44ed2350e76f06e87a3c

Informations complémentaires sur le problème
ID de compartiment : fc33214f81b3ad9f14f7257b81fbafae (1510717412398051246)

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.