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HP Recommended
HP Notebook - 15-af131dx (ENERGY STAR)
Microsoft Windows 10 (32-bit)

I only used this computer to google stuff.  no downloads, no social media, no gaming.    It worked then I went to use it again and it didn't work.  Cannot get to the windows main screen.  comes up that the PC didnt shut down properly,    selected the automatic repair..   i get a message   "your PC did not start correctly "  .    It is in perpetual cycle of restarting and runs into a problem, gathering information, preparing automatic repair, then blue screen, diagnosing your PC, then back to the Automatic Repair, your PC did not start correctly.      I have tried to take out the battery and reinstall it,   tried advanced options to start windows 10.   it stated critical service error.   

I am  about to throw it in the trash!!!!!!

1 REPLY 1
HP Recommended

took it back to factory settings and got it to come back.... hope it doesnt do it again

 

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